iPhone not receiving group texts? Don’t worry. This guide will show you 7 simple and efficient methods to fix the iPhone not receiving group messages problem, supports iPhone 12/11/XS (Max)/XR/X/8/7/6.

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1. Insert your SIM card into the iPhone and open the “Settings” app. Tap the “Messages” category and disable the “iMessage” slider at the top of the screen. Go back, tap the “Facetime” category, and disable the “Facetime” slider.
2. This would reset your iPhone’s network and fix the iMessage not working on the iOS 14 issue. Fix 3: Reset the iMessage Feature. If the text or iMessage on iOS 14 is still not working, then you should go to your device’s Settings Messages. From here, you need to make sure that the iMessage feature is turned on and that you are logged in to.
3. While continuing to hold the On/Off button, press and hold the Home button on the front of your iPhone, iPod touch, or iPad. Hold both buttons as the screen turns off, and keep holding them until the screen turns back on and displays the Apple logo. If that miraculously fixes the problem, great. If not, keep reading!
4. If you know your friend has an iPhone, iPad or Mac, they should be able to receive iMessages - but they may not have the iMessage feature activated, or not be registered for it.

IPhone letting you text your blue-bubble iMessages friends but not regular old green bubble friends over SMS messages? IMessage works over data while SMS/MMS work over the carrier channel, so it's entirely possible there's a bug that can affect one but not the other.

iPhone Messages Tips & Tricks

Group messaging is one of the basic yet useful functionalities of any iOS device. That is why having your iPhone not receiving group texts is a frustrating experience.

But don’t worry about that too much. In the following guide, six effective solutions that proved to be useful will be offered to help you fix the iPhone 11/XS (Max)/XR/X/8/7/6 not receiving group messages problem effortlessly.

Basics of Group Messages in iPhone

Depending on your settings, the type of network connection, and your carrier plan, your device will either send a group text as a group iMessage, a group MMS or a group SMS message. Hence, there are different reasons why you fail to receive group messages on iPhone.

Your iPhone may not be getting group texts due to this functionality simply being turned off. Or you may have selected to hide notifications for group messages, which makes you believe you do not get group texts at all. If you have left a group conversation, you will not receive text and multimedia messages from members of that group either.

Whatever the reason for your iPhone not receiving group texts might be, you can restore it to normal operation using one of the fixes in the below sections.

7 Methods to Fix: iPhone 11/XS (Max)/XR/X/8/7/6 Not Receiving Group Texts

Method 1. Check If the Group Messaging Is Enabled

You should know that your iPhone, by default, sends group messages as MMS messages not an SMS message. But in order to be able to send and receive group messages, you need this functionality activated. If one or more of your contacts are not receiving group messages on their iPhone, then you should first check if you have activated group messages on your device.

1. Go to Settings and select Messages.
2. Find the SMS/MMS section and tap on Group Messaging to activate.
3. Tap again to switch off and on Group Messaging.

If you don’t see an option to turn on MMS Messaging or Group Messaging on your iPhone, it means that your carrier might not support this feature. So you need to check with your carrier or follow Method 6 to fix the message not delivered.

Method 2. Check If You Have Left a Group (Re-join)

You definitely must be a member of a group conversation if you are to get group texts. That is why you need to check if you are still a member of a group if your iPhone is not receiving group texts.

1. Go to Messages and tap on the Group Message > Check if you see a message that reads “You left the conversation”.
2. If yes, then you have left the conversation or someone had removed you from the group message > Ask someone in the group to add you back (This is the only way to re-join a group).

Anyone in a group iMessage can add someone from the conversation: Tap the group conversation that you want to add someone to > Tap the top of the conversation > Tap “i” and click on Add Contact > Enter the contact information for the person you want to add > Finally tap Done.

However, if one of the users in the group is using a non-Apple device, you can’t add anyone. Then, you need to follow the next method to start a new group message.

Method 3. Delete Conversation and Start New Group Message

If your iPhone is not getting group texts and no group member is available to add you back to the group, you can try another fix. Sometimes you can restart group messages by deleting the conversation and starting a new group message.

Delete Conversation:

1. Go to Messages and select the conversation you want to delete.
2. Swipe left over the conversation.
3. Tap on Delete.

Start a New Group Message:

1. Go to Messages and tap the New Message icon (on the top-right corner) to start a new message.
2. Enter the phone numbers or email addresses of contacts (or tap “+” button to add existed contacts).
3. Type your message, then tap Up arrow to send.

Just in case that you mistakenly remove the valuable messages while deleting the unwanted conversations, the guide about how to recover deleted messages on iPhone are offered here.

Method 4. Link the Phone Number to Apple ID

In a scenario where your iPhone is not receiving group texts while you are still being able to get group messages on another iOS device, it is worth checking whether your phone receives messages using your phone number or via your Apple ID.

1. Go to Settings and select Messages > Check if iMessage is active > Tap on Send & Receive option.
2. Tap on “Use your Apple ID for iMessage” > Sign in using the Apple ID you are using on other devices > Select both your phone number and Apple ID in the “You can be reached” section.

Fix: iPhone Not Receiving Group Texts – Link to Apple ID

Once you have completed the above steps, you should go to Settings and select FaceTime there. Repeat the same steps to link your Apple ID and iPhone number and start receiving group messages using both methods.

Method 5. Check Group Message Notifications

iOS enables you to hide message alerts without leaving a conversation, which might make you think that your iPhone is not getting group texts. Here are the steps to check whether the group message notification switched on:

1. Open Messages and tap on a group conversation > Tap on the Info icon.
2. Turn off the Hide Alerts function. If the Hide Alerts is active, you can see a Moon icon appears next to the conversation.

Method 6. Carrier Settings and iOS Software Updates

Not Receiving Messages On Iphone Xr

Anyway, an iPhone will not receive group texts if the sender’s carrier has put a limit on the number of group messages one can send. Certain telecoms may limit your group messaging to some 10 conversation members. Also, an update or a faulty update by your carrier or Apple may result in not receiving group messages on your iPhone.

Not Receiving Messages On Iphone 12

Some carriers may also prevent you from sending MMS messages. If you constantly get an alert “Not Delivered” for a message, you may need to do the following steps:

1. Check the network connection.
2. Tap on the Info icon and choose Try Again.
3. If you are unable to send the message repeatedly, tap on the Info icon.
4. Tap on Send as Text Message.

Method 7. Restart Your iPhone

Restarting your iPhone when not receiving group texts is another fix that yields results on many occasions. You can restart your iPhone using the physical buttons as shown below.

Restart iPhone X or Later:

Hold both the Side button and Volume button > Drag the slider to switch off the iPhone > Hold the Side button again, Wait for the Apple logo to appear.

Restart iPhone 8 or Earlier:

Hold the Top or Side button, Wait for the slider to appear > Drag the slider to switch off the iPhone > Hold the Top or Side button until you see the Apple logo.

The Bottom Line

Usually, you will be able to restore an iPhone not receiving group messages to normal operation by applying one of the above tips. Nonetheless, your iPhone may not be receiving group texts due to carrier or network issues, so do not be too fast to reset to factory settings if you are experiencing continuous problems with a specific conversation. Instead, try one of the fixes first. And if you have any other tips that can fix “not getting texts on iPhone” issue, leave your comment below and share with us.

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Product-related questions? Contact Our Support Team to Get Quick Solution >

Hi Frank7092,

Imessage Not Receiving Texts

Thank you for posting in the Apple Support Communities. I understand you have some questions regarding iMessage and Android devices.

'iMessages are texts, photos, or videos that you send to another iPhone, iPad, iPod touch, or Mac over Wi-Fi or cellular-data networks. These messages are always encrypted and appear in blue text bubbles. '

As stated above, iMessage is not available on Android devices.

'If you aren’t using iMessage, you can use SMS/MMS. These messages are texts and photos that you send to other cell phones or another iPhone, iPad, or iPod touch. SMS/MMS messages aren't encrypted and appear in green text bubbles on your device.'

Your friends will always see your messages as green bubbles, if you are using an Android device.

Not Receiving Messages On Iphone 7

You can read more about the differences within the resource I've linked below.

Cheers!

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